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INNOVATIVE CITIZEN PORTAL

  CASE STUDY:  

REVOLUTIONIZING THE FAROE ISLANDS WITH THE CITIZEN PORTAL

CLIENT:  The Faroe Islands
SOLUTION PROVIDER:  InSol

faroe

BACKGROUND:

The Faroe Islands, with its strong reliance on the fishing industry, recognized the need to modernize and enhance the quality of life for its residents. To achieve this goal, the Faroe Islands partnered with InSol, a digital solution provider, to develop a cutting-edge Citizen Portal. The objective was to transform the Faroe Islands into a competitive and attractive location for residents, businesses, and career opportunities by implementing a highly effective digital platform.

BACKGROUND:

The Faroe Islands, with its strong reliance on the fishing industry, recognized the need to modernize and enhance the quality of life for its residents. To achieve this goal, the Faroe Islands partnered with InSol, a digital solution provider, to develop a cutting-edge Citizen Portal. The objective was to transform the Faroe Islands into a competitive and attractive location for residents, businesses, and career opportunities by implementing a highly effective digital platform.

CHALLENGE:

The Faroe Islands' economy had fallen behind other nations due to a lack of digitalization efforts, leading many Faroese residents to seek opportunities elsewhere. The primary challenge was to bridge this digital gap and create a unified platform that would streamline government services and provide an exceptional user experience. Additionally, the platform needed to be accessible to all citizens, including the elderly and individuals with disabilities.

woman-tablet
woman-tablet

CHALLENGE:

The Faroe Islands' economy had fallen behind other nations due to a lack of digitalization efforts, leading many Faroese residents to seek opportunities elsewhere. The primary challenge was to bridge this digital gap and create a unified platform that would streamline government services and provide an exceptional user experience. Additionally, the platform needed to be accessible to all citizens, including the elderly and individuals with disabilities.

front-view-smiley-man-holding-smartphone-___

SOLUTION: The Citizen Portal

InSol, in collaboration with the Faroe Islands, developed the Citizen Portal as a groundbreaking solution to modernize and enhance the quality of life for residents. The platform aimed to provide contemporary, uncomplicated, and efficient means of communication and access to essential services.


The Citizen Portal was designed using a low-code digital factory approach, allowing multiple vendors to construct application components simultaneously in a secure and expedited manner. It offered a unified platform for all government services, accessible through a single sign-on for each citizen. The portal was developed for both desktop and mobile devices, ensuring reliable and direct interaction with all government agencies.

front-view-smiley-man-holding-smartphone-___

SOLUTION: The Citizen Portal

InSol, in collaboration with the Faroe Islands, developed the Citizen Portal as a groundbreaking solution to modernize and enhance the quality of life for residents. The platform aimed to provide contemporary, uncomplicated, and efficient means of communication and access to essential services.


The Citizen Portal was designed using a low-code digital factory approach, allowing multiple vendors to construct application components simultaneously in a secure and expedited manner. It offered a unified platform for all government services, accessible through a single sign-on for each citizen. The portal was developed for both desktop and mobile devices, ensuring reliable and direct interaction with all government agencies.

BENEFITS:

The implementation of the Citizen Portal brought about significant benefits to the Faroe Islands and its residents:

1

Enhanced Access to Government Services: The Citizen Portal provided ultimate access to all government services through a single platform, streamlining communication and data sharing among public and municipal agencies, private entities, and individuals.

2

Improved User Experience: With a user-friendly interface and simplified procedures, the Citizen Portal enhanced the overall user experience, making it easier for residents to access services and review their data entirely online.

3

Digital Transformation: By leveraging low-code technology, the Faroe Islands achieved a complete digital transformation. The Citizen Portal served as a centralized platform, connecting 52,000 citizens to 37 government services, ensuring streamlined processes and efficient service delivery.

4

Control and Flexibility: The Faroe Islands maintained control over infrastructure development, avoiding vendor lock-in and ensuring sustainability. The platform's low-code nature allowed for flexibility and adaptability to future changes and enhancements.

BENEFITS:

The implementation of the Citizen Portal brought about significant benefits to the Faroe Islands and its residents:

1

Enhanced Access to Government Services: The Citizen Portal provided ultimate access to all government services through a single platform, streamlining communication and data sharing among public and municipal agencies, private entities, and individuals.

2

Improved User Experience: With a user-friendly interface and simplified procedures, the Citizen Portal enhanced the overall user experience, making it easier for residents to access services and review their data entirely online.

3

Digital Transformation: By leveraging low-code technology, the Faroe Islands achieved a complete digital transformation. The Citizen Portal served as a centralized platform, connecting 52,000 citizens to 37 government services, ensuring streamlined processes and efficient service delivery.

4

Control and Flexibility: The Faroe Islands maintained control over infrastructure development, avoiding vendor lock-in and ensuring sustainability. The platform's low-code nature allowed for flexibility and adaptability to future changes and enhancements.

CONCLUSION:

The partnership between InSol and the Faroe Islands resulted in the successful development and implementation of the Citizen Portal, revolutionizing access to government services and enhancing the quality of life for Faroese residents. By embracing digitalization, the Faroe Islands transformed into a competitive and attractive location, offering streamlined procedures and a seamless user experience. The Citizen Portal stands as a testament to the power of collaboration, innovative technology, and a commitment to digital transformation.

CONCLUSION:

The partnership between InSol and the Faroe Islands resulted in the successful development and implementation of the Citizen Portal, revolutionizing access to government services and enhancing the quality of life for Faroese residents. By embracing digitalization, the Faroe Islands transformed into a competitive and attractive location, offering streamlined procedures and a seamless user experience. The Citizen Portal stands as a testament to the power of collaboration, innovative technology, and a commitment to digital transformation.